Kepner-Tregoe®: Analýza problému a racionální rozhodování

Nabídka tohoto termínu kurzu již není aktuální. Podobné kurzy naleznete zde
  • Místo konání

  • Region:
    Praha
  • Adresa:
    Bělehradská 347/54, Praha 2
  • Termín

  • Doba trvání:
    3 dny
Nabídka tohoto termínu kurzu již není aktuální. Podobné kurzy naleznete zde

Popis kurzu Kepner-Tregoe®: Analýza problému a racionální rozhodování

Popis kurzu

Kepner-Tregoe Problem Solving and Decision Making is a proven, step-by-step process for successfully solving problems, making good decisions, prioritizing issues, and analyzing potential risks and opportunities. In the video below, see how these critical thinking skills have been empowering learners for almost 60 years.


The Problem Solving and Decision Making workshop enables people to:


  • Conduct root cause analysis on tough problems

  • Make tough decisions aligned with operational priorities

  • Identify and plan for the resolution of high priority issues

  • Understand and manage risks proactively

Video



Target group


Employees at any level who are required to troubleshoot, perform root cause analysis (RCA), make decisions, and implement plans will benefit from this workshop. Broaden your critical thinking capabilities and improve your performance by becoming an issue resolution leader.


Kepner-Tregoe Problem Solving and Decision Making is a proven, step-by-step process for successfully solving problems, making good decisions, prioritizing issues, and analyzing potential risks and opportunities. In the video below, see how these critical thinking skills have been empowering learners for almost 60 years.


The Problem Solving and Decision Making workshop enables people to:


  • Conduct root cause analysis on tough problems

  • Make tough decisions aligned with operational priorities

  • Identify and plan for the resolution of high priority issues

  • Understand and manage risks proactively

Video



Target group


Employees at any level who are required to troubleshoot, perform root cause analysis (RCA), make decisions, and implement plans will benefit from this workshop. Broaden your critical thinking capabilities and improve your performance by becoming an issue resolution leader.

Určeno pro

Employees at any level who are required to troubleshoot, perform root cause analysis (RCA), make decisions, and implement plans will benefit from this workshop. Broaden your critical thinking capabilities and improve your performance by becoming an issue resolution leader.

Obsah kurzu

The main objective of the 3-day course is to provide tools and techniques for rational and structured approach to complex situations.


Participants on these workshops learn how to:


  • Use a systematic approach to analyse problems, make decisions, avoid future problems, and handle complex issues

  • Ask precise, specific questions to gather, sort, organise, analyse and confirm information related to problems, choices or actions

  • Describe a problem in specific terms and find the true cause

  • Use a common language to improve communication

  • Verify hunches by checking the facts to avoid unnecessary fixes

  • Improve teamwork and provide ideas for helping colleagues become more effective

  • Eliminate recurring problems

  • Document relevant information about problems, decisions and plans

  • Explain the rationale of their thinking to colleagues and managers

  • Choose a fix or other action which best solves the problem

  • Reduce time to fix

  • Reduce the occurrence of repeat questions to customers

  • Provide improved problem escalation



Available certifications


When you complete this training, you can register for the following certification/s.


See more info Kepner-Tregoe®: Analýza problému a racionální rozhodování exam


The following certifications are not included in the price of training session.


Studijní materiály

V angličtině
Nabídka tohoto termínu kurzu již není aktuální. Podobné kurzy naleznete zde

Kontaktovat firmu - EDU Trainings s.r.o.

Váš email:
Váš dotaz:
Kontrola proti spamu. Kolik je sedm a tři ? Součet zapište číslicemi.

Dodavatel veřejného kurzu

EDU Trainings s.r.o.

Prosíme zmiňte EduCity
při kontaktování dodavatele

Adresa

Táborská 619/46, 140 00 Praha 4 - Nusle

Kontakty


*Objednávka kurzu či žádost o více informací je zaslána přímo dodavateli vzdělávání. Ceny kurzů bez slev na EduCity jsou stejné jako u dodavatelů. Uplatnění slev u LAST MINUTE a Akčních kurzů pouze při objednání přes EduCity.