This course is designed to provide an understanding of the fundamental concepts and applications of the Universal Configuration Management Database (UCMDB). Participants learn visualization and mapping techniques to build business service views, implement change tracking, perform impact analysis, and enrichment of topology data and reporting. This course also covers the UCMDB Browser, which provide a different end-user perspective to analyze and consume UCMDB data. The discussions and scenario-based exercises reinforce skills to optimize business outcomes through the efficient use of the UCMDB Server and UCMDB Browser.
The hands-on lab environment uses UCMDB version 10.32
This course is designed to provide an understanding of the fundamental concepts and applications of the Universal Configuration Management Database (UCMDB). Participants learn visualization and mapping techniques to build business service views, implement change tracking, perform impact analysis, and enrichment of topology data and reporting. This course also covers the UCMDB Browser, which provide a different end-user perspective to analyze and consume UCMDB data. The discussions and scenario-based exercises reinforce skills to optimize business outcomes through the efficient use of the UCMDB Server and UCMDB Browser.
The hands-on lab environment uses UCMDB version 10.32
This course is recommended for application or system support personnel or anyone who needs an overview of the capabilities of UCMDB 10.x.
Upon successful completion of this course, you should be able to:
To be successful in this course, you should have the following prerequisites or knowledge.