Do you wonder why dealing with people on the telephone can often generate problems that are never encountered face to face? Is it necessary for you to create a positive impression when using the phone?
Learn how to communicate more professionally on the telephone, manage difficult customers, and much more with our course. You will learn to confidently answer calls, as well as how to constructively respond to telephone enquiries. The course spotlights the importance of the telephone as a business tool and provides practical tips and techniques for its effective use. We will work with you to produce a solution that helps you be more responsive and far more successful in your telephone work.
- Telephone communication
- Telephone communication
- Sales Calls
- Telephone Techniques Training
- Feedback